Some coaches jump in and cut their athlete’s short often in firm even demanding ways.
If you happen to be such a coach – stop! Try for a while not saying anything unless it’s to offer encouragement. Don't interrupt. Don't contradict. Don't correct.
If an athlete appears to be frustrated or angry about something, recalling a quite different instance on the field or remembers it inaccurately, let it continue. Make a mental note and come back to it later. Rather, try to understand any feelings being expressed and tolerate it.
For example, she might say something like: "Wasn't it embarrassing when on tour, Emma made those remarks about Linda’s missed layup! Try to see if that tells you something you didn't already know about Emma - that for example, she thought calling out a player was something which shouldn't be discussed in front of teammates at the breakfast table.
There is a great deal to be said for just listening. You can often hear something beyond the words: perhaps a wastefulness, perhaps regret, perhaps insecurity. Yes, maybe an athlete will have forgotten your version as coach of what happened or recall something completely different. But it’s worth repeating. Listen to whatever they are saying.